Terms of Service

1. About Suvree

Suvree operates a digital platform that matches registered members with survey and research opportunities supplied by third-party clients and sample partners. We may add, modify, or remove features, reward types, or partner integrations at any time with reasonable notice where practicable.

2. Eligibility

To become a member you must:

• Be at least 18 years of age, or the age of majority in your jurisdiction, whichever is higher;
• Have legal capacity to enter a binding contract;
• Register using your real identity and accurate contact information;
• Reside in a country or region where our services are offered (United States, United Kingdom, Canada, Australia, Germany, France, Spain, Italy, Netherlands, Brazil, Mexico, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, and other markets where survey inventory is available);
• Not be prohibited from participating under applicable law or prior suspension by us.

3. Member relationship

You participate as an independent member, not as an employee, agent, or partner of Suvree. Nothing in these Terms creates an employment, partnership, or joint-venture relationship. You are responsible for your own equipment, internet connection, and taxes arising from rewards you receive.

4. Account registration and security

Each individual may maintain only one active account. You must keep your password confidential and notify us promptly at support@suvree.com if you suspect unauthorized access. We may require email verification, profile completion, or additional identity checks before you can redeem rewards.

5. Profile information

Accurate profile and demographic data helps match you with relevant studies. You agree to update your information when it changes. Providing false, misleading, or inconsistent information may result in survey disqualification, reward reversal, or account termination.

6. Survey invitations and participation

Survey availability varies by profile, country, and partner demand. We do not guarantee a minimum number of invitations or earnings. When you start a study, you agree to read any study-specific instructions and answer honestly, thoughtfully, and in your own words unless otherwise permitted.

7. Screening, quotas, and disqualification

Many studies include pre-screening questions. If you do not meet the target criteria, the session may end without reward—this is not a penalty. Partners may also close studies when quotas are filled. Partial progress may not qualify for compensation unless explicitly stated.

8. Rewards, points, and balances

Rewards may be shown as points, cash-equivalent values, or other units defined in your account. Until validated by the research partner and credited by Suvree, rewards have no monetary value and are not your property. We may reverse credits obtained through error, fraud, chargebacks, or partner rejection.

9. Redemption and payouts

Redemption options (such as PayPal, gift cards, or local payment methods), minimum thresholds, fees, and processing times are displayed in your account and may change. We may refuse or delay redemption if fraud is suspected, your account is under review, or required verification is incomplete. Unclaimed rewards may expire after a period of account inactivity as disclosed in your dashboard.

10. Quality standards and monitoring

Research clients require high-quality responses. We and our partners may monitor completion time, attention checks, open-ended answers, duplicate IP patterns, and consistency across sessions. Examples of low-quality or fraudulent behavior include:

• Speeding through surveys without reading questions;
• Straight-lining or pattern answering;
• Copy-pasting identical text across open-ended responses;
• Using VPNs, emulators, or bots;
• Colluding with others or sharing survey links.

11. Prohibited conduct

You must not misuse the Platform. Prohibited activities include creating multiple accounts, impersonating another person, scraping or reverse-engineering our systems, harassing support staff, attempting to manipulate reward balances, or participating from restricted jurisdictions through location spoofing.

12. Suspension and termination

We may suspend or close your account immediately if we believe you violated these Terms, engaged in fraud, or pose a risk to partners or members. Upon termination for cause, pending or unredeemed rewards may be forfeited. You may request account closure by contacting support@suvree.com; closure may be subject to identity verification and settlement of pending redemptions.

13. Third-party research partners

Surveys may be hosted on partner domains or platforms. Those partners may have additional terms shown at the start of a study. Suvree is not responsible for partner website content, technical failures on partner systems, or partner decisions to reject a completion.

14. Intellectual property

All Platform software, branding, and documentation are owned by Suvree or its licensors. Survey instruments and client materials remain the property of research sponsors. You receive a limited, revocable, non-transferable license to access the Platform for personal, non-commercial use.

15. Taxes

You are solely responsible for reporting and paying any taxes applicable to rewards you receive. We do not provide tax advice. Where required by law, we may request tax identification information before processing redemptions.

16. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED ACCESS, ERROR-FREE OPERATION, OR SPECIFIC EARNING LEVELS.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Suvree AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) REWARDS PAID TO YOU IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) USD $100.

18. Indemnification

You agree to indemnify and hold harmless Suvree, its officers, and partners from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Platform, or violation of third-party rights.

19. Governing law and disputes

These Terms are governed by the laws applicable to the operating entity of Suvree, without regard to conflict-of-law principles. Disputes should first be submitted to support@suvree.com for informal resolution. Where permitted, you agree that exclusive jurisdiction for legal proceedings shall lie in the courts designated by us in writing, unless mandatory consumer protection laws in your country require otherwise.

20. Changes to these Terms

We may update these Terms to reflect legal, operational, or product changes. Material updates will be posted on this page with a revised date. Continued use after the effective date constitutes acceptance. If you disagree with changes, you must stop using the Platform and may request account closure.

21. General provisions

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a right is not a waiver. You may not assign your account without our consent. These Terms, together with the Privacy Policy and reward rules shown in your account, constitute the entire agreement between you and Suvree regarding the Platform.

22. Contact

Questions about these Terms: support@suvree.com or our Contact Us page.